If you access the Gorilla Services in any way, or are a registered Account Holder of the Gorilla Services, you will be deemed to use and be a user of the Gorilla Services. Gorilla will collect the Personal Data of all users of the Gorilla Services, but will do so in compliance with the PDPA. This policy highlights the key information pertaining to what we collect when you use Gorilla Services. It also highlights the key information about how we store, use, share, transfer, and delete that information. It further includes information about how you may manage that information. For full details of how your Personal Data will be collected and processed by Gorilla from the Gorilla Services, please refer to the PDPA. In general, the Personal Data which is collected from you shall be processed in compliance with the PDPA. We share your data with our Data Intermediaries or other third-party service providers used by us to the extent necessary for them to provide their services. We use these Data Intermediaries or other third-party services solely to process or store your information for the purposes described in this policy.
1.1 When you use the Gorilla Services or register an Account with Gorilla, and as you continue to use the Gorilla Services, we collect certain types of information from you, including but not limited to the following:
1.3 You should ensure that all Personal Data submitted to us is complete, accurate, true, and correct. Failure on your part to do so may result in our ability to provide you with the Gorilla Services you have requested.
2.1 When you visit the Gorilla Services, we send one or more cookies to your computer and other devices. The information obtained from such cookies may be used by us for storing user preferences and to enable Gorilla or thirdparty advertising partners to display targeted advertisements which may be of interest to you.
2.2 We also collect information which is sent to us by your web browser. When you browse the Gorilla Services, we automatically receive your computer’s IP address which provides us with information that helps us learn about your browser and operating system, such as the name of your operating system and the name and version of your browser.
2.3 Other information we may collect include the address of the web page you were visiting when you accessed the Gorilla Services and the date and time of your visit. The type of information we collect depends on the settings on your web browser.
3.1 We use this information to:
3.2 If you are an Account Holder, we collect, use, and disclose your Personal Data for the following purposes:
4.1 Gorilla will send you marketing communications by email if they relate to goods and services similar to those you have expressed an interest in and if you have consented to us contacting you in this manner.
4.2 You have the right to unsubscribe to the marketing communications by clicking the corresponding link featured in each marketing communication email sent to you.
4.3 You have the right to request that Gorilla does not use the Personal Data collected for marketing purposes or refrain from transferring the data to third parties for marketing purposes, by notifying Gorilla of the same via https://gorillago.io/ and/or [email protected]
5.1 By registering an Account with Gorilla, you may make available to the public certain Personal Data from your Account, and through interactions on the Gorilla Platforms.
5.2 Where such Personal Data may reveal special category protected data, it is processed on the basis that you have manifestly made it public.
5.3 If you do not agree with and accept the risk of such use of your Personal Data, you will not be permitted to use the Gorilla Services as an Account Holder.
You may at any time object to the use of your Personal Data by notifying Gorilla of the same via https://gorillago.io/, and/or [email protected] Your Account will be suspended in the meantime whilst investigations are underway for any alleged misuse of your Personal Data.
Any personal data provided to us may be transferred to, stored by or disclosed to an overseas recipient. For example, we may use a server hosted overseas to store data, which may include your personal data. Your personal data may also be processed by our employees, third parties and their suppliers operating outside of Singapore who are subjected to personal data protection obligations similar to that PDPA.
You may at any time access and modify your Account Information through your Account. It is your responsibility to ensure that the information therein is accurate and kept up-to-date at all times.
You may at any time request to export your Account Information through your Account / by requesting the same through [https://gorillago.io/] and/or [email protected]
You may at any time delete your Personal Data by deleting your Account by requesting to terminate your Account through [portal link], or filling in the request [form – hyperlink] and sending a copy of the duly completed form to [email]. Gorilla will notify you of the acceptance/confirmation of termination of your Account. Your Account will be considered terminated once your Account becomes unrecoverable. Your Account will become unrecoverable after a period of [●] Business Days from the date of notice of confirmation of termination. All your Account Details will be deleted from our systems, saved as aggregated data and to the extent required to facilitate compliance with global industry standards of data retention.
Gorilla retains Personal Data associated with your Account for the entire duration which your Account remains active, and your consent is not withdrawn. In the event that your Account is deleted, or consent is withdrawn, Gorilla will only retain your Personal Data to the extent required by law and to the extent permitted by the PDPA.
12.2 By using the Gorilla Services, subject to the provisions of the PDPA. Gorilla may share your Personal Data:
12.3 Information about you may also be shared where you have made that information public by uploading it on or to the public areas of Gorilla Platforms.
13.1 In general, the Data Intermediaries or other third-party service providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. Gorilla shall ensure that they do so within the boundaries of the PDPA.
13.2 This Includes the following categories of recipients:
13.4 We are not responsible for the privacy practices of these Data Intermediaries/service providers and encourage you to read their privacy policies in order to understand the manner in which your personal information will be handled by these providers.
13.5 In particular, please note that certain providers may be located in or have facilities that are located in a different jurisdiction. Thus, if you elect to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
15.1 Gorilla does not knowingly provide access to the Gorilla Services to anyone under the Age of Majority or collect any Personal Data in relation to any such person.
15.2 By using the Gorilla Services, you represent that you are at least the Age of Majority in your country/state/province of residence, where applicable.
You may withdraw consent by deleting your Account at any time by requesting to terminate your Account through [https://gorillago.io/], or filling in the request [form – hyperlink] and sending a copy of the duly completed form to [email protected] Gorilla will notify you of the acceptance/confirmation of termination of your Account. Your Account will be considered terminated once your Account becomes unrecoverable. Your Account will become unrecoverable after a period of 1 (one) Business Days from the date of notice of confirmation of termination. Doing so will erase your Personal Data, save as to where it is aggregated and anonymised, within reasonable time from such a request for withdrawal of consent being made, and will thereafter not collect, use and/or disclose your personal data in the manner stated in your request (except to the extent that Gorilla is prevented from doing so by law).
17.1 To protect your Personal Data, we take reasonable precautions and follow industry practices to ensure that such information is not lost, misused, accessed by unauthorised persons, disclosed, altered or destroyed.
17.2 Nonetheless, you should be aware that transmission of information via the internet is not entirely secure and Gorilla cannot guarantee the security of any data transmitted to our Gorilla Services via the internet.
17.3 You should take steps to keep your data secure by protecting your password and other account credentials for your Account and any other account which is accessed through the Gorilla Services.
17.4 In the event that there is a data breach, Gorilla shall notify you within 72 hours with a relevant breach notification.
20.1 If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Customer Service Support at [email protected]
20.2 For further information on how your data is stored and/or processed through third-party services utilised by Gorilla, the third-party services’ relevant contact information are as follows: